Effective date: 3 October 2026
Premium listing fee: Premium listings cost INR 500 and remain active for one year from admin approval. Payments are made manually by UPI to sujeetsumele@okicici and are verified before publication.
Refund eligibility: You may request a full refund before the Premium listing is approved and published. After approval and publication, the listing service is considered started and fees are normally non-refundable.
We may provide a full or partial refund if we cannot publish the listing because of a technical problem, if a duplicate payment was made, or where required by applicable law.
No refund is provided for listings rejected or removed because they contain false, unlawful, misleading, infringing or prohibited material, or otherwise violate our Terms and Listing Guidelines.
To request a refund, contact us with the business name, account email, payment date and UPI transaction reference. Approved refunds will be returned to the original payment method where possible. Processing time may depend on the bank or UPI provider.
IndoreCity Directory may update this policy when services or legal requirements change.