Effective date: 2 October 2026
This Privacy Policy explains how IndoreCity Directory collects, uses and protects information when you visit directory.indorecity.in, create an account, submit a business listing, post a review or contact a listed business.
Information we collect
Account information: When you register, we may collect your name, username, email address, profile information and account preferences.
Business listing information: Listing submissions may include a business name, category, description, address, map location, phone number, opening hours, images and other details. Information submitted for a published listing is intended to be publicly visible.
User content: We may collect reviews, ratings, comments, corrections and other information you submit.
Technical information: Our servers and security tools may record IP address, browser type, device information, referring page, requested pages, date and time, and diagnostic or security events.
How we use information
- Operate, maintain and improve the directory.
- Create and manage user accounts and business listings.
- Display public listing information and user-submitted content.
- Moderate submissions, prevent spam, investigate abuse and protect the website.
- Respond to enquiries, corrections and support requests.
- Send essential service messages such as account or password-reset emails.
- Understand website usage and improve performance and usability.
- Comply with legal obligations and enforce our Terms and Conditions.
Public information
Published business listings are public and may be indexed by search engines. Do not submit private personal information that you do not want displayed. Public member-profile and account utility pages are configured not to be indexed, but authorised profile information may still be visible to website visitors depending on account settings.
Cookies
We use necessary cookies for login sessions, security, preferences and website functionality. If you select “Remember Me,” your login may remain active for a longer period. Analytics, embedded services or performance tools may also set cookies where enabled. You can control cookies through your browser, although disabling essential cookies may affect account features.
Maps, avatars and third-party services
The directory may load maps and map tiles from third-party providers, use Gravatar for profile images, send transactional emails through service providers, and include links or embedded content from other websites. Those providers may receive technical information such as your IP address and apply their own privacy policies.
Sharing of information
We do not sell personal information. We may share information with hosting, email, security, analytics and technical service providers only as needed to operate the website; with authorities when required by law; or in connection with a business transfer. Public listing information is shared openly by design.
Data retention
Account and listing information is retained while an account or listing remains active and for a reasonable period afterward for administration, fraud prevention, backups and legal compliance. Reviews and their metadata may be retained to preserve directory integrity. Password-reset and security logs are kept only as long as reasonably necessary.
Your choices and rights
You may update much of your account or listing information through the website. You may also request access to, correction of, or deletion of personal information, subject to identity verification and legal retention requirements. Business information that is already public from lawful sources may be retained where permitted.
Security
We use reasonable administrative and technical safeguards, but no online service can guarantee absolute security. Keep your password confidential and notify us if you suspect unauthorised account activity.
Children
The directory is not intended for children under 13, and we do not knowingly collect personal information from children under 13.
Changes to this policy
We may update this Privacy Policy when our services, technology or legal obligations change. The updated version will be posted here with a revised effective date.
Contact
For a privacy request or listing correction, contact the IndoreCity team through the contact details published on IndoreCity.in. We may ask for information needed to verify your identity and locate the relevant account or listing.